I just found out about this site (or rather, they found my blog and contacted me!), and I decided to take a look at it. If you’re familiar with Yahoo! Answers, the concept is a familiar one. However, in this case Fixya centers its attention squarely on tech support. Interestingly, it doesn’t just support computer and software-related issues, but any consumer product. In fact one of the answers on the front page was one about a washing machine, and indeed, it looked like a useful answer.
I took a look at it … what would be interesting to find would be the total number of questions posed so far. I’d like to see how popular the site is both in terms of answers and questions. Why? Obviously if I am going to use a site like this, I’d only use it if the site was popular enough to get a lot of “experts” using it. The highest number of solutions I saw posted was around 300, and it dropped off rapidly from there.
On the other hand, I was impressed enough to sign up as an “expert”. Eventually they plan to allow “live chat” experts to charge for answers, but for now the site is still in beta. Not sure I’m interested in going that far, but I will keep an eye on this site.
