I’ve been a big fan of the program AI Roboform since I had my ID stolen about 2 years ago. What happened? I made several stupid mistakes.
a) I used a word for my Yahoo! email password. Not a common word, but a word.
b) I used the same password for all my store accounts.
c) I happened to have an Amazon.com receipt in my email.
So, what happened? Someone hacked into my email, and used the same password on Amazon. They also put filters into the email account so I couldn’t see the email responses from Amazon when an order was made.
Oops. What they didn’t expect is that I’d make an order at Amazon and notice the order I HADN’T made. A little digging (thankfully, I’m very tech-savvy … or I wouldn’t be writing this blog, right?) and I figured out all he had done.
Order was cancelled, cops called, etc. etc. Now, after that I created a STRONG email password and a DIFFERENT STRONG financial password.
I also discovered the program AI Roboform. Or Roboform for short.
Essentially, you create a master password for the program, and it has all the other web passwords stored in encrypted form. Now, some things are great. It notices when you login at a site for the first time and asks you if you want to store the password. It also installs a toolbar into (most) browsers that allows you to select a site to login to and it will go there and login without you typing a thing … assuming you have already logged in with the master password, of course. The master password “expires” after a set amount of time (user-configurable) so you can walk away … you can also manually logout.
Great stuff. But I have more than one Gmail account (one for my wife, which, of course, I know the password to, one personal and one for sites I don’t really trust). Usually when I go to gmail.google.com my login is the default … but for some reason it was choosing the “not trusted” login by default instead, despite the fact that I had set MY account as default.
Found out from tech support that it was due to a setting that had the program override the default selection if the URL was more closely matched by a different passcard than default.
Figured … OK, new behavior, new feature. Turned it off … at ALL 4 of my PCs … and YES, I have a license for each one, OK? Now the Gmail login worked fine … but something else did not (too complex to go into). What happened? Racked my brain.
Finally, it hit me. I had just set up the “not trusted” account TODAY. The URL for the account, in the passcard, must be slightly different than the other passcards. The option had been set correctly and was NOT in fact new. What had happened was Google had SLIGHTLY changed their URL. Not enough to make a difference when I used one of the older passcards, but enough to screw up the program.
I also noticed it really happened when I logged out of ONE account and tried to login to another. So I had probably set up the new account using this URL, which must be different than the normal login URL.
So, I changed all PCs back again, and setup new Gmail passcards using gmail.google.com (carefully) as the URL. And now it works. Of course, I had to sync the Roboform passcards between the PCs.
Tech is great. But today it was a big hassle.